MCQ Questions for Class 11 Business Studies Chapter 5 Emerging Modes of Business with Answers

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Emerging Modes of Business Class 11 MCQs Questions with Answers

Question 1.
Selling electronic goods through Flipkart or eBay.com is a __________ type of e-business transaction.
(a) B2B Activities
(b) C2C Activities
(c) C2B Activities
(d) B2C Activities

Answer

Answer: (b) C2C Activities


Question 2.
B2C variant of e-commerce enables a business to be in touch with its_______
(a) Managers
(b) Customers
(c) Creditors
(d) Employees

Answer

Answer: (b) Customers


Question 3.
Question Expand VPN
(a) Virtual Public Network
(b) Virtual Popular Network
(c) Virtual Private Network
(d) Virtual Personal Network

Answer

Answer: (c) Virtual Private Network


Question 4.
The use of EDI (Electronic Data Interchange) technology to send and receive commercial documents like purchase order etc is an example of
(a) B2B
(b) C2C
(c) B2C
(d) Intra B

Answer

Answer: (a) B2B


Question 5.
__________ refers to contracting out some of its activities to a third party which was earlier performed by the organisation.
(a) Outsourcing
(b) BPO
(c) E-Commerce
(d) E-Banking

Answer

Answer: (a) Outsourcing


Question 6.
Factoring is _____type of outsourcing service.
(a) Financing
(b) Advertising
(c) Courier service
(d) Customer support

Answer

Answer: (a) Financing


Question 7.
Both Sellers and buyers are business firms, under ___________ type of e-commerce transaction.
(a) B2C Commerce
(b) C2B Commerce
(c) C2C Commerce
(d) B2B Commerce

Answer

Answer: (d) B2B Commerce


Question 8.
Which one of the following is NOT an example of transactional risk?
(a) Hacking
(b) Default on order taking
(c) Default on payment
(d) Default on delivery

Answer

Answer: (a) Hacking


Question 9.
The annoyance in terms of some onscreen display
(a) Firms interaction with its customers
(b) Firms interaction with other business firms
(c) Firms interaction with its own departments
(d) None of the above

Answer

Answer: (a) Firms interaction with its customers


Question 10.
An important C2C area of interactive commerce can be the formation of _______
(a) Consumers forum and pressure group
(b) B2B Commerce
(c) Banking
(d) Insurance

Answer

Answer: (a) Consumers forum and pressure group


Question 11.
Which of the following is a limitation of e-business?
(a) Ethical fallouts
(b) Risk
(c) Low personal touch
(d) All of the above

Answer

Answer: (d) All of the above


Question 12.
It is not an application of e-business
(a) Online bidding
(b) Online procurement
(c) Online trading
(d) Contract R&D

Answer

Answer: (d) Contract R&D


Question 13.
Formation of Consumers Forum and Pressure groups is an example of
(a) C2C
(b) B2B
(c) B2C
(d) Intra B

Answer

Answer: (a) C2C


Question 14.
Principle types of outsourcing services are:
(a) Courier service
(b) Advertising
(c) Financing
(d) All of the above

Answer

Answer: (d) All of the above


Question 15.
____ transactions have business firms at one end and its customers on the other end.
(a) C2C Commerce
(b) B2B Commerce
(c) B2C Commerce
(d) C2B Commerce

Answer

Answer: (c) B2C Commerce


Question 16.
Online buying and selling shares and other financial instruments is known as ____
(a) E-Procurement
(b) E-Auction
(c) E-Delivery
(d) E-Trading

Answer

Answer: (d) E-Trading


Question 17.
______ is very much reality which provides the consumers with the freedom of shopping at will.
(a) C2C Commerce
(b) B2C Commerce
(c) B2B Commerce
(d) C2B Commerce

Answer

Answer: (d) C2B Commerce


Question 18.
Which of the following is NOT a disadvantage of outsourcing?
(a) Quest for excellence
(b) Confidentiality
(c) Sweat shopping
(d) Ethical fall out

Answer

Answer: (a) Quest for excellence


Question 19.
Historically, the term e-commerce originally meant the facilitation of __________ transactions using Electronic Data Interchange (EDI) technology to send and received commercial documents like purchase orders or invoices.
(a) C2B Commerce
(b) C2C Commerce
(c) B2B Commerce
(d) B2C Commerce

Answer

Answer: (c) B2B Commerce


Question 20.
India is the preferred destination for BPO because of ____________
(a) Cheap People
(b) Tax Free Zone for BPOs
(c) Poor conditions
(d) Cheap Manpower

Answer

Answer: (d) Cheap Manpower


Question 21.
Out of e-commerce and e-business, which is a broader term?
(a) Both e-business and e-commerce are the same thing
(b) E-commerce
(c) E-business
(d) None of the above

Answer

Answer: (c) E-business


Question 22.
A Call Center handles
(a) Both customer-facing and back end business
(b) Only out-bound voice-based business
(c) Only in-bound voice-based Business
(d) Both voice-based and non-voice based business

Answer

Answer: (a) Both customer-facing and back end business


Question 23.
A firm’s interactions with its employees sometimes referred to as _______
(a) B2D Commerce
(b) B2F Commerce
(c) B2E Commerce
(d) B2M Commerce

Answer

Answer: (c) B2E Commerce


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